SANTOS | d.teal ivory
Details
A retro court classic with a fresh color twist.
The SANTOS in deep teal and ivory brings a bold yet wearable edge to EPT’s signature low-profile trainer. Inspired by vintage athletic shoes, this pair combines premium suede and leather with retro color blocking for a timeless look. An Ortholite 4-layer insole delivers plush cushioning, while the sturdy rubber outsole keeps you steady on your feet.
Style: EP4FN1ST63801
Size Guide
| EU Size | Foot Length (cm) |
|---|---|
| 35.5 | 220 |
| 36 | 225 |
| 37 | 230 |
| 37.5 | 235 |
| 38 | 240 |
| 38.5 | 245 |
| 39 | 250 |
| 40 | 255 |
| 41 | 260 |
| 41.5 | 265 |
| 42 | 270 |
| 42.5 | 275 |
| 43 | 280 |
| 43.5 | 285 |
| 44 | 290 |
| 45 | 300 |
| 46 | 310 |
Shipping and returns
RETURNS, EXCHANGES AND REFUNDS
1. What are the return conditions?
2. What are the return times?
3. I would like to exchange one or more items, how do I do it?
4. How to make a return request?
5. I can't find my return voucher or the prepaid return label, what should I do?
6. How do I get a refund/credit for my returned order?
7. Who covers the return costs?
Consult it FAQ for more information.
1. What are the return conditions?
Only items returned within 14 days, unworn and in their original box (undamaged box) will be accepted.
Returns are free within the EU from 100€ purchases.
In order to make your return, we invite you to follow the instructions presented below or to make your return to the following address:
c/o Solotwentyfive
Hazeldonk 6308
4836 LE Breda
Nederland
Orders placed on the website cannot be returned to the store.
Please make your returns by following the online procedure only. For more information please see our returns policy.
Credits offered as a commercial gesture are valid for 1 year and are not refundable.
Please note: In the event of payment with a credit, the refund will be made as a credit and cannot be refunded to the bank card used to pay for the online order.
Orders placed on the site ept.store cannot be returned to store. Please only use the online procedure for returns.
2. What are the return times?
For all orders placed on ept.store, you have 14 days to make your return.
3. I would like to exchange or return one or more items, how do I do it?
To make an exchange on one or more items, we invite you to contact our Customer Service, by emailing us @ euadmin@eastpacific-trade.com
Only unworn items, returned in their original box (undamaged box), with the return slip downloadable from your customer area will be accepted.
4. How do I get a refund/credit for my returned order?
To benefit from a refund or credit, the returned product or products must be in perfect condition, unworn and in their original packaging (box, accessories). Any product that has been worn, damaged, is not in its original box or whose packaging is damaged cannot be refunded or given a credit.From receipt of your return to our warehouse, the average processing time is 5 days worked (monday to Friday).
Confirmation of your refund or edition of your credit will be notified to you by email.
A credit note is valid for 1 year from its date of issueAssets created as a commercial gesture are not refundable.
You will also be able to follow the progress of your return via your personal account, "Returns" section.
5. Who covers the return costs?
Returns are free within the EU for purchases over 100€. The amount of return costs depends on the country of return.
*Countries eligible for free returns: Germany, Austria, Belgium, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Republic Czech Republic, Romania, Slovakia, Slovenia, Sweden and Switzerland.
